Information on the right of withdrawal for consumers regarding the delivery of digital content that is not delivered on a physical data carrier (e.g. e-learning, e-book, software download)
Cancellation policy
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.
The right of withdrawal does not apply to distance contracts
- for the delivery of non-prefabricated goods and for goods whose manufacture is based on an individual selection or determination by the consumer or which are clearly tailored to the personal needs of the consumer.
The right of withdrawal also does not apply if
- you are an entrepreneur within the meaning of Section 14 of the German Civil Code (BGB) and are acting in the exercise of your commercial or self-employed activity when concluding the contract, or
- we make some of our goods or services available to you completely free of charge.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract. To exercise the right to cancel, you must inform us (foxstudy GmbH | Hausacherstrasse 27, 8122 Binz, Switzerland, Phone: +41 (0)78 601 7270, E-Mail: info@foxstudy.ch) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of revocation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
Sample withdrawal form
If you wish to withdraw from the contract, please complete this form and return it to us:
foxstudy GmbH
Address: Hausacherstrasse 27, 8122 Binz, Switzerland
E-Mail: info@foxstudy.ch
Template withdrawal form:
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only for notification on paper)
- Date
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(*) Delete as appropriate.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of digital content that is not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
The right of withdrawal expires prematurely if we have only started to execute the contract after you have given your express consent and at the same time confirmed your knowledge that you lose your right of withdrawal with the beginning of the fulfillment of the contract on our part. We would like to point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.